Terms of service.

introduction

Welcome to Wholehearted Support. By accessing and using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

Eligibility

Our services are intended for residents of Australia who are seeking support for children with disabilities. By using our services, you confirm that you meet this eligibility requirement.

Use of Services

  • By booking a session with us, you are agreeing to the terms of service, cancellation policy and privacy policy.

  • You agree to use our services only for lawful purposes and in a manner consistent with all applicable laws and regulations.

  • You acknowledge that the information provided on our website is for general informational purposes only and should not be considered as professional advice. Always consult with qualified professionals for specific guidance.

Privacy

We collect and handle personal information in accordance with our Privacy Policy, which you can find here.

NDIS

If you are accessing our services in relation to the National Disability Insurance Scheme (NDIS), you acknowledge that our role is to provide support services as specified in your NDIS plan. You also agree to the NDIS cancellation policy - where the full scheduled fee is charged upon cancellation if it is 48 hours before the session or later.

Limitation of Liability

  • We do not assume any liability for the accuracy, completeness, or usefulness of the information provided on our website.

  • To the extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of QLD, Australia.

Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us via email - admin@wholehearted-support.com